Conditions of Booking



If you would like to book or have any questions about our
Travel & Accommodation Packages,
Please contact us:

Matt Graham Travel
20 Birkland Drive, Edwinstowe,
Notts., NG21 9LU

Tel: 0115 714 2055
E-mail: info@mattgraham.co.uk

 

 

 


  1. To book, complete the booking form and return it to Matt Graham Travel with a non-returnable deposit of £30.00 per person (full payment after 3 February 2012).

  1. Provisional telephone bookings & e-mail bookings will be held for seven days awaiting receipt of your booking form and deposit or full payment.

  1. Payment will be by Cheque, Postal Order or Bank Transfer. Credit/debit card facilities are not available.

  1. Full payment of the balance due is required by Friday 24 February 2012.

  1. Bookings made after Friday 3 February 2012 must be accompanied by full payment.

  1. You are responsible for your own entry for the Virgin London Marathon. Matt Graham Travel does not have any guaranteed entries and is unable to handle your entry for you.

  1. Correspondence about your booking will be sent to the lead name on your booking form. He or she will be responsible for payment and for passing relevant information to the rest of the group. However, the final arrangements for the weekend will also be sent separately to each Runner wherever possible.

  1. Prices for hotel accommodation include the Support Pack facilities. Bookings for the Support Pack without accommodation are accepted.

  1. Superior accommodation is located at Jurys Inn Islington. Budget accommodation is located at the Hotel Montana and Hotel California.

  2. The Weekend prices include:
    Budget Bed & Breakfast accommodation at Hotel Montana & Hotel California.
    Superior B & B accommodation at Jurys Inn Islington.
    Three course Dinner at Jurys Inn on Saturday (optional extra for Budget bookings )Bus & Coach transport in London, throughout the weekend as specified in the itinerary.
    Post-race shower & changing facilities at Jurys Inn Islington.
    Post-race complementary buffet meal at Jurys Inn Islington.
    Spectator coach service to the Race.

  3. The weekend price does not include:
    Travel to and from London
    Your own transport to and from your pick up point (see note 16)
    Meals, drinks & refreshments except as specified in the itinerary.
    Telephone calls, internet charges and other extras at the hotel.

  4. Some charities have arranged their own facilities for their runners on Saturday evening and after the race. Where these replace the Matt Graham Travel facilities it is possible to claim a price reduction.

  5. The weekend prices include a return coach transfer from Central London to the Marathon Exhibition on Saturday for Independent Travellers. There is no reduction for Independent Travellers who make their own arrangements to go to the Exhibition.

  6. Cancellation. The weekend is offered subject to a minimum of 35 passengers. In the unlikely event of Matt Graham Travel having to cancel the Weekend, you will receive a full refund of your payments. My final date for cancellation by me is Friday 27 January 2012.
    If you have to cancel your booking, the following charges will apply (as a percentage of the total cost):
     Up to Friday 24 February 2012, deposit only
     Up to Friday 16 March 2012, 50%
     Up to Friday 6 April 2012, 80%
     After Friday 6 April 2012, 100%
  7. Insurance. In accordance with “The Package Holidays and Package Tours Regulations 1992” all passengers booked with Matt Graham Travel are fully protected for the initial deposit and subsequently the balance of all monies paid to us, arising from cancellation or curtailment of the holiday arrangements due to the insolvency of Matt Graham Travel.
    We strongly recommend that you take out holiday insurance to cover cancellation, illness, injury and personal belongings.

  8. You will be responsible for your onward travel from your set down point on the return journey. The coaches will not make detours from the prescribed route, although intermediate set-down points en-route can be arranged in advance.

  9. Independent travellers (including those picked up at Luton & Stansted Airports) are responsible for their own return travel from Jurys Inn Islington. Matt Graham Travel is not responsible for you being able to make departure times for coach, train or air services. You are expected to allow adequate time between completing the race and the departure of your return transport – Matt Graham can advise on this.